FAQ

1. Where do you ship?

We offer FREE SHIPPING within the United States only.
We do not ship internationally at this time.

2. How long does order processing take?

  • Processing Time: 3–4 business days
    This includes order verification, preparation, and quality inspection.

3. How long does shipping take?

  • Shipping Time: 5–6 business days
    Total estimated delivery time is 8–10 business days.

4. Will I receive a tracking number?

Yes. Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates.

5. Do you accept returns?

Yes. We accept returns:

  • Within 7 days of receiving your order

  • Items must be unused and in original condition

Please contact us before returning any item.

6. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days of delivery, subject to product availability.

7. When will I receive my refund?

Once we receive and inspect the returned item:

  • Refunds are processed within 5–10 business days

  • Refunds are issued to the original payment method

8. What should I do if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and include photos of the issue. We will review and assist you promptly.

9. Can I cancel my order?

Orders may only be canceled before processing begins. Once an order is in processing or shipped, cancellation may not be possible.

10. How can I contact customer support?

You can reach us at: